Hey @Jteelnm, thanks for checking in with us here!
Just to clarify, do you access Dropbox via the apps on each device, or through the website?
Can you let me know how you're trying to access the files at the moment? If you're getting any errors, please send over a screenshot.
Let me know and we can go from there!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Work Smarter with Dropbox
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.