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Sharing files dropbox folder from Win 10 Explorer

Sharing files dropbox folder from Win 10 Explorer

wjgreenlees
Explorer | Level 3

In the last 2 days something happened to my dropbox app on Win 10 Professional.  I can no longer right-click on one of my dropbox folders in Explorer and select "Share".  What I see in its place now is, "Send with Transfer"  I don't want  "Send with Transfer".  Where is the old familiar "Share" option?  How can I get it back?

 

Please help me.  Thank you.

1 Accepted Solution

Accepted Solutions

Re: Sharing files dropbox folder from Win 10 Explorer

Jay
Dropboxer
Did you install the desktop app with admin privileges?

Could you attach a screenshot showing what you're experiencing on your device?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Re: Sharing files dropbox folder from Win 10 Explorer

Jay
Dropboxer
Hi @wjgreenlees, thanks for joining the Community!

Could you try installing the the Dropbox desktop application again, without uninstalling it first, by clicking this link.

Afterwards, please reboot your machine and let me know if this fixes it.

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Sharing files dropbox folder from Win 10 Explorer

wjgreenlees
Explorer | Level 3

Hello Jay:

Thank you for reaching out to help.  I reinstalled the Dropbox app on Windows 10 like you recommended, and I restarted my computer, but, unfortunately, it did not fix the problem.  I still see "Send with Transfer" when I right click on one of my dropbox folders in Win 10 explorer.  Do you have any other ideas that may help?

Thank you for your consideration.  --wjg

Re: Sharing files dropbox folder from Win 10 Explorer

Jay
Dropboxer
Did you install the desktop app with admin privileges?

Could you attach a screenshot showing what you're experiencing on your device?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Sharing files dropbox folder from Win 10 Explorer

wjgreenlees
Explorer | Level 3

Hello Jay.

Uninstalling the Dropbox App and re-installing it did the trick.  It worked!  Yes!  I now have my "Share" option back on right-click menu of my Win 10 Explorer.

 

Thank you so much. --wjg

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