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Showcase Document Recovery

Advanced Collaborator | Level 14

Hello

I just realized that I can recover a deleted Showcase document within 180 days. I have an Enterprise plan and thought the file recovery period for any business plan is 120 days. Has the rule been changed or is it just applied to a showcase document? Please let me know.

Thanks.

1 Accepted Solution

Accepted Solutions
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Re: Showcase Document Recovery

Dropboxer
Dropboxer

Hi Meg; how are you today?

I have to admit, it's been a while since we last spoke but I'm always glad to assist with your questions!

I'm happy to let you know that the version history and file recovery window for all of our Business plans has now been increased to 180 days - this is why you're noticing this. 

Let me know if you have any follow up questions! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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2 Replies 2
Highlighted

Re: Showcase Document Recovery

Dropboxer
Dropboxer

Hi Meg; how are you today?

I have to admit, it's been a while since we last spoke but I'm always glad to assist with your questions!

I'm happy to let you know that the version history and file recovery window for all of our Business plans has now been increased to 180 days - this is why you're noticing this. 

Let me know if you have any follow up questions! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Showcase Document Recovery

Advanced Collaborator | Level 14

Yay! No more 120 days! Thanks.

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