cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sign in to google account for google sheets

Sign in to google account for google sheets

avillanu
New member | Level 2

I am trying to open an Excel file shared with me to be able to edit it.  I choose the "open with google sheets" option, and I am taken to the following site with a message and option to either "sign in" or "create an account".  Given I already have a google account, which is the same email I use for dropbox, I click on "sign in", but it does nothing.  It just bring me back to the same page.

Could this be happening because my gmail account is not a G-Suite account?  My Chrome browser has been set to accept cookies from the Dropbox Site.

 

"Sign in to continue You need a Google account to access Docs, Sheets, or Slides

Please make sure third-party cookies are enabled."

3 Replies 3

Re: Sign in to google account for google sheets

Lori
Dropboxer
Hey @avillanu, and welcome to our Community!

Can I ask what subscription do you have? 

If you clear your browser's cache, does the issue remain? If yes, feel free to send me a screenshot of the error message it gives you (just make sure none of your personal info is shown there). 

Thank you, keep me posted!
 

Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Sign in to google account for google sheets

avillanu
New member | Level 2

Hi Lori,

 

Regarding your first question, I have a Dropbox Basic subscription.

 

It keeps happening to me even after clearing the Cache.  Here is a screenshot.  Thank you for your help and guidance!

avillanu_0-1619961699454.png

 

Regards,

Alvaro

 

Re: Sign in to google account for google sheets

Jay
Dropboxer
Hi @avillanu, how was this file shared to your account?

Was it directly to your account, or within a shared folder?

Is you Google account connected according to this page?

Have you tried instead opening it with the Excel Online option, instead of using Google Sheets?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropboxer
  • User avatar
    avillanu New member | Level 2
  • User avatar
    Lori Dropboxer
What do Dropbox user levels mean?
Need more support?