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Slow iPhone uploads when Dropbox open; no uploads in background

Slow iPhone uploads when Dropbox open; no uploads in background

New member | Level 2

Dropbox camera uploads are painfully slow. Dropbox app must be open for them to work. When screen blanks, Dropbox app closes and I must re-open to start (slow) uploads again.

 

Background uploads are turned on. iCloud is turned off. Location services are turned on. Phone is on fast Wifi.

 

I have read several threads on this support site about other users having same problem. Is there a fix? This makes Dropbox unusable for me.

 

iPhone SE. iOS 14.2. Dropbox version 216.2.2.

2 Replies 2

Re: Slow iPhone uploads when Dropbox open; no uploads in background

Dropboxer

Hello there @dragonuberdenver; welcome to the Dropbox Community!

 

Could you please take a look at this Help Center article and let me know if any of the information there helps improve matters at all?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Slow iPhone uploads when Dropbox open; no uploads in background

New member | Level 2

Thanks, I have read the document and tried those things. I appreciate you passing it along.

 

Dropbox Support contacted me and gave me some additional tips. 

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