Smart Sync Frustration: How can I make "online-only" permanent

[tummyjump]

I am using Dropbox with Mac 10.13.6

I have "smart sync for mac" checked in the preferences. 

Every day, entire folders that were the day before set to "online only", lose their online only status, get a green checkmark, and take up space on my hard drive. Every day I uncheck them, sometimes over and over, because they fall in and out of "online-only"

HOW CAN I MAKE ONLINE-ONLY PERMANENT?

Thank you very much.

[Jay]

Hi @tummyjump, thanks for contacting us!

Are the folders that are being downloaded being accessed by a third party app?

This can mean navigating to that folder within a program when looking for a file to open.

Check this article to see if any of the possibilities are the case in your instance.

Keep me updated with any progress!