Smart Sync decreased available space on my hard drive

[texaspro]

I made a few large folders "online only" and my available hard drive space went from 187GB to 178GB. It decreased my available space on my hard drive. Shouldn't it free up space? 

I noticed immediately after I selected online only for one folder in particular, I hovered my mouse over the Dropbox icon in the system tray and it said it was downloading x amount of files. Shouldn't it be going the other way?

[Lusil]

Hey @texaspro, thanks for reaching out to us. 

I just wanted to check back with you and see if you're still having trouble with this?

If you are, could you let me know the current syncing status of the desktop app?

If you could send me a screenshot of the space discrepancy, that would also be helpful. 

Cheers!

[texaspro]

I was able to edit it. Sorry, see below for the screen shot.

[texaspro]

I just realized I had some non-public information on there. Do you have the ability to delete that screen shot and use this one?

[Lusil · Accepted solution]

I don't see the previous screenshot, so we're good to go!

Have you tried rebooting your computer? Although simple, it might just do the trick. 

[texaspro]

That seems to have fixed it, wow. Thanks. My bad. 🙂

[Lusil]

No worries, @texaspro! That's what we are here for after all. 

If anything else comes up, don't hesitate to get back to us. 

In the meantime, I hope you have a wonderful day ahead!