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Smart Sync keeps on adding new folders

Smart Sync keeps on adding new folders

New member | Level 2

Smart Sync was created so we can add certain folders and it does not takes ages to sync files.
But even though I'm selecting some folders, every time a new folder is created, it adds to the auto-sync and it's such a bad UI.
I wonder why Dropbox dev team never took action on that.

1 Reply 1

Re: Smart Sync keeps on adding new folders

Dropboxer

Hello @owl_jones, I hope you're well today!

 

I'm not 100% sure what you're referring to with "auto-sync", can you clarify this for me so I have a better understanding of the issue you're having with Smart Sync?

 

When you mention creating new folders, are these created from another device or through the website perhaps, so they sync locally on your computer?

 

If that happens to be the case, can you check in your desktop app preferences under the Sync tab if the option for syncing new files is set to "Online only"?

 

Let me know and we can go from there - thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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