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Smart Sync keeps turning off

Smart Sync keeps turning off

New member | Level 2

I keep having problems with Smart Sync. It ruens off. I dont have any icons, and when I right click it doesn;t appear in the menu. I have unloaded and reloaded the Dropbox app multiple times. It will work until my computer goes to sleep. When I come back, it's not woring again.

1 Reply 1

Re: Smart Sync keeps turning off

Dropboxer

Hey there @BTYCreative, let's see what we can do on this. 

 

Just to make sure that we're on the same page, is the desktop app still running once you reboot your computer?

 

You can check that by locating the Dropbox icon next to your computer's clock. 

 

If it's there, could you hover over it and let me know what it reads and check the syncing icons that should be on your Dropbox files?

 

Give me a nudge with any updates, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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