I have all the latest OSX Mac and DropBox versions ... Smart Sync is not working... still.
As a Mac Consultany I have dozens of clients with DROPBOX ... well, not any more, I am cancelling all the DROPBOX Business accounts, about £32k spend with DropBox, and we are moving to OneDrive O365 E3.
Support Ticket— #9918646: TEAMS: Enable Smart Sync — & Related 'odd' Issues
@Joan Hi, I recently upgraded my account to Dropbox Plus to primarily take advantage of your Smart-Sync functionality. It wasn’t until after spending days— maxing out my processor uploading files— that things began to ‘deteriate and I realised that my smart-sync was apparenly not working.
You know, this is not written anywhere, nor was I informed that smart-sync was only available by request. Being able to choose Smart-sync from my contextual menue would inply that function is available as advertised as part of the Plus Package that I paid for.
If I had seen all of the ‘unsolved’ complaints reported in this thread I would have lloked for other options and not upgraded to Dropbox Plus. Be that as it may the damage is done and for the moment I’m stuck with the upgrade.
So, now I am offically requesting my opt-in for ‘Zero-Size-Placeholders’ and hope that you guys and gals at Dropbox can get your act together.
Ticket #9918646: TEAMS: Enable Smart Sync — & Related 'odd' Issues
Greetings fellow Dropbox Smart Sync sufferers. I found a viable workaround to this data sucking nightmare which has worked well for my MacBook Pro running OS X 10.10.5 (Yosemite).
I have finally been anointed with the "Zero Size Placeholder" functionality on my iMac running Catalina on an APFS volume. To get it working, I needed to unlink then relink my Dropbox on the iMac, which is a bit of a PITA. Yes, in theory it shouldn't be a hassle, but my Dropbox folder has bloated in size as some things I thought I already designated Smart Sync are, for some reason, taking up space. After redesignating some of them online only Smart Sync, the size seems to have reduced. Still...it's just all this stuffing around with selecting folders, waiting for them to Smart Sync...it's a drain.
@RonGassaway, I think you might be dealing (or have dealt) with something a bit different from many here, as the Zero Size Placeholder is intended for those with APFS-formatted MacOS system drives, which isn't in Yosemite. But it's good to see you've made progress with your issue.
But not forget that this is beta testing for something that's advertised as a key feature of a paid product. Dropbox: that's not good. This isn't some niche user system you're having issues with, it's Apple. It's MacOS. APFS was announced three-and-a-half years ago
I am assumng here that each* Computer can have different Online / Local settings using the same DROPBOX Pro Account?
... and that they* are individual and not over-ruled by the One DROPBOX settings for all?
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