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Smart Synch MacOS Mojave compatibility?

New member | Level 2
New member | Level 2

My Smart Synch'd files no longer open on Dropbox on my laptop. I recently upgraded to MacOS Mojave. I wonder if it has something to do with it. Any suggestions? 

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Re: Smart Synch MacOS Mojave compatibility?

Dropboxer
Dropboxer

Hey there @Defne - sorry to hear that!

Can you please take a look at the Dropbox icon in your menu bar (Mac) and see if it's syncing? (When Dropbox is fully synced then you should see a tick followed by the words “Up to date” on the menu.) Can you please let me know what the message being displayed reads?

Also, have you rebooted your computer at all lately? 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: Smart Synch MacOS Mojave compatibility?

Dropboxer
Dropboxer

Hey there @Defne - sorry to hear that!

Can you please take a look at the Dropbox icon in your menu bar (Mac) and see if it's syncing? (When Dropbox is fully synced then you should see a tick followed by the words “Up to date” on the menu.) Can you please let me know what the message being displayed reads?

Also, have you rebooted your computer at all lately? 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Smart Synch MacOS Mojave compatibility?

New member | Level 2
New member | Level 2

Im trying to get to selective sync but there is no gear icon to get to preferences. Whats with that?

 

Highlighted

Re: Smart Synch MacOS Mojave compatibility?

New member | Level 2
New member | Level 2

Its ok, I just found it

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