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SmartSync fails again: Folders marked as "Local only" that sync w/DB no longer have green checkmark

SmartSync fails again: Folders marked as "Local only" that sync w/DB no longer have green checkmark

Andrew S.2
Helpful | Level 6

In Windows Explorer, up until the past few days, all folders and files that are synced (and saved locally as well) between my Win10 machine and DB no longer show the green checkmark on the folder or filename.

 

What could be the issue?

1 Reply 1

Re: SmartSync fails again: Folders marked as "Local only" that sync w/DB no longer have green che...

Daphne
Dropboxer
Hello there @Andrew S.2, I hope you're having a good day!

Can you let me know what the sync status of the app is showing, when you click the Dropbox icon in your system tray?

Please also let me know which version of the app you have installed too.

Keep me posted - thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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