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Some of our files are missing after we cancelled a Business trial. Any ideas?

New member | Level 2
New member | Level 2

We accidentally signed up for a business trial account. After we cancelled it, several of our files disappeared that were uploaded during the trial period. We have plenty of space so there shouldn't be a problem with storage or syncing. I see the file name there but all of the pictures are gone from the file. I know they got transfered from my camera correctly because I organized them in the file. Any suggestions? Will it help if we resubscribe to the business account?

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Re: Files disappeared

Super User II
Super User II

Have you looked in your Deleted Files to see if you can restore them? Is there anything on the Events page showing that they were deleted?

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