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Some team folders not syncing

Some team folders not syncing

tsherry
New member | Level 2

Hi, My business account shares a folder with a freelance photographer through which he shares photos with us. Lately, not all folders are syncing up (I am under quota and have plenty of storage). If I browse to the files via dropbox.com I can find them, but can only download one photo at a time. 

 

I have tried restarting and reinstalling dropbox.

 

Thank you,

Tim

1 Accepted Solution

Accepted Solutions

Re: Some team folders not syncing

Mark
Super User II
Hi tsherry

Can you see if www.dropbox.com/bad_files_check shows up anything?

 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

2 Replies 2

Re: Some team folders not syncing

Mark
Super User II
Hi tsherry

Can you see if www.dropbox.com/bad_files_check shows up anything?

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: Some team folders not syncing

tsherry
New member | Level 2
Thank you, I see now that some team members were using ":" in folder names. This fixed the issue.
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