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Someone I don't know now owns my folder!?

Someone I don't know now owns my folder!?

Tom37
New member | Level 2

Hello,

Struggling to find a solution to this through the support channels available to me. I signed into my dropbox account for the first time in a long time today. I went to free up some space and have found that the main folder in my dropbox is not owned by me anymore.

Checking the shared settings the owner is someone I have never heard of and I now only have access to the files?! Assume I have been the subject of a cyber attack.

How can I secure this folder and get my files back?

1 Accepted Solution

Accepted Solutions

Re: Someone I don't know now owns my folder!?

Walter
Dropboxer
Hey @Tom37; welcome to our Community!

I'm not quite sure how this might have happened; could you provide some additional information about this or screenshots so that we can have a visual too?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

2 Replies 2

Re: Someone I don't know now owns my folder!?

Walter
Dropboxer
Hey @Tom37; welcome to our Community!

I'm not quite sure how this might have happened; could you provide some additional information about this or screenshots so that we can have a visual too?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Someone I don't know now owns my folder!?

Tom37
New member | Level 2

Thanks for the reply. I resolved this by finding the new owner of the folder on Google, contacted them directly and they reallocated me as the owner.

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