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Someone shared a folder with me - getting a message to add more space

New member | Level 2
New member | Level 2

A friend has sent a shared folder for me to add files.  I do not have a dropbox account any more.
She has used about 250 gb of space and has 2T but I get the message to add more storage space and it won't all me to upload any more files.

1 Accepted Solution

Accepted Solutions
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Re: shared folders

Dropboxer
Dropboxer

If you're accessing the shared folder in question, you must have a Dropbox account @trefrog3

 

Only way you would be able to access a shared folder without getting this error is have the other party share a link to the folder in question instead. 

 

If you want to collaborate on this folder you can have them open a File Request from their account. This way you'd then be able to download the files from the folder you want, work on them locally on your computer and then - supposing that you want them to see your changes/edits on the files - you'd need to upload the files using their File Request. 

 

Hope this clears things up and let me know if you have any more questions. Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: shared folders

Dropboxer
Dropboxer

If you're accessing the shared folder in question, you must have a Dropbox account @trefrog3

 

Only way you would be able to access a shared folder without getting this error is have the other party share a link to the folder in question instead. 

 

If you want to collaborate on this folder you can have them open a File Request from their account. This way you'd then be able to download the files from the folder you want, work on them locally on your computer and then - supposing that you want them to see your changes/edits on the files - you'd need to upload the files using their File Request. 

 

Hope this clears things up and let me know if you have any more questions. Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: shared folders

New member | Level 2
New member | Level 2

thank you!  I wondered if how she shared it was the difference.

Highlighted

Re: shared folders

Dropboxer
Dropboxer

No worries - @trefrog3 - glad I could help! 

 

If you ever come up with any other Dropbox question, let me know and in the meantime, enjoy the rest of your week and Summer 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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