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Space Issue

Space Issue

SarahShep
New member | Level 2

My Dropbox was recently full and it stated it could not back any more pictures up.

 

I have deleted all the pictures out of my Dropbox as well as the deleted files section. My Dropbox storage says I have only used 0.1% of my storage space but when i try to back up my pictures again it states "Not enough space on device. Free up space to continue upload"

 

My phone has plenty of storage - including iCloud. 

 

What do I need to do to get my pictures to start backing up again?

1 Reply 1

Re: Space Issue

Hannah
Dropboxer
Hey @SarahShep, thanks for your post!

Can you please send me a screenshot of the message you're getting, so I can look into it?

Thank you!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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