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Space

Space

anav
Explorer | Level 4

My boss has shared a 4GB file with me and I have 4.26 storage space, why can I not downloaded?? Annoyed!! Please and Thank you!!

1 Accepted Solution

Accepted Solutions

Re: Space

Mark
Super User II

I'm afraid if its not letting you accept the folder it is larger than 4GB. 

Get the other person to take some stuff out out of


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


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View solution in original post

4 Replies 4

Re: Space

Mark
Super User II

How much free space do you have? What is www.dropbox.com/account showing?

 

Also what is the error saying when you try and join. If its saying you need 4gb of space that means you need 4gb more space to access it.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Space

anav
Explorer | Level 4

It's telling me "unused space 4.26 GB" 

Size of the folder 4GB

Thanks for your reply.

Re: Space

Mark
Super User II

I'm afraid if its not letting you accept the folder it is larger than 4GB. 

Get the other person to take some stuff out out of


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: Space

anav
Explorer | Level 4

Thanks for your help Mark!!

Cheers! 

AnaV

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