View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
I'm not sure what to do. My Dropbox stopped syncing files in the last day or two. I noticed it yesterday when linking a few files to a friend. Dropbox showed the file as synced, and I shared the link with him, but it never uploaded.
I really have no idea what to do. I've tried fixing perms, fixing hard links, letting it sit overnight, rebooting my computer, selective sync has all boxes checked.
I haven't changed my firewall settings or AV or anything like that that I know of.
When I hover over the icon I get:
Dropbox 90.4.307
Indexing 8 Files...
Uploading 1 File...
Downloading 3 files (1 KB/Sec, 1 Sec)
Any ideas here? I couldn't find anything online or here that has helped.
Thanks
Hi, no, the file is visible nowhere.
best regards
David
Thanks for the info, I'd recommend getting in contact with support directly via this link to see if they can assist from there on to see if they can look into this matter in more detail.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thanks, I will do so.
best regards
David
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!