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Still able to see the preview image even after deleting it few days ago

Still able to see the preview image even after deleting it few days ago

IshaMeow95
Explorer | Level 3

I deleted few images 2-3 days ago, but I kept the direct preview link (https://previews.dropbox.com/...). of one, saved in my notepad.


After permanently deleting the image (from the trash as well) the image is not listed anywhere in the file manager but I can still see the full-size image by using the direct preview link 

 

It's kinda concerning. Dropbox claims that the files once deleted from the trash cannot be recovered as they are permanently deleted from the server but this tells a different story.

3 Replies 3

Re: Still able to see the preview image even after deleting it few days ago

Daphne
Dropboxer
Hello there @IshaMeow95, I hope you're having a good day!

Jut to clarify, since you mentioned deleting the file from the file manager, are you referring to deleting the file locally on a computer, or directly from the Dropbox website?

When you permanently deleted the file, was this from the Deleted Files page online here?

Let me know - thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Still able to see the preview image even after deleting it few days ago

IshaMeow95
Explorer | Level 3

Thank you for your response.

I deleted files directly from the website and even from the 'Deleted files' page

Re: Still able to see the preview image even after deleting it few days ago

Daphne
Dropboxer
Thanks for getting back to me here @IshaMeow95.

So that we can have a better look into this alongside some account specifics, I've reached out to the email linked with your profile here.

Please check your inbox when you have the time and we'll go from there!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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