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Stop autosyncing mobile device files

Stop autosyncing mobile device files

Noor11
New member | Level 2

Hello.

I'm having issues with dropbox automatically syncing all my mobile device files and I have tried following several instructions with no luck. I tried pausing but I can't remove the files.. how can we solve this? I do not wish to autosync my mobile device and I have a long queue of pending uploads that won't go away (which is a huge pain in the neck!)

1 Reply 1

Re: Stop autosyncing mobile device files

Daphne
Dropboxer
Hello @Noor11, thanks for posting!

Can you clarify for me, are you referring to auto-uploading photos from your mobile device?

If so, you can turn off the automatic camera uploads with these steps.

Also, since you mentioned not being able to remove the files, can you let me know exactly what issue you have with this?

For example, are you not seeing the option to delete files? Or perhaps getting an error message?

Looking forward to hearing back from you!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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