cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Storage usage

Storage usage

Rcmcdon
New member | Level 2

I have used dropbox for several years in basic.  Finally I had to pay for an upgrade.  I did so, and decided to downgrade because I didn't want to keep paying since I am closing my business soon.  I was told (when I spoke to an agent) that I could do so, and that once I deleted files, I had enough space.  Since canceling my paid account, my dropbox tells me I don't have enough storage, although I deleted many prior years of files.  I can't seem to talk or chat with a live agent.  What can I do?

1 Reply 1

Re: Storage usage

Walter
Dropboxer
Hey there @Rcmcdon; welcome to our Community!

Can you please let us know what is reported in your account's plan tab in regards to your quota?

Thanks so much!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Are you starting new work habits this year?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?