My dropbox is not its normal self. I was on a webinar all day and half way through I could not find the saved files. Now, I have an extra "file" with my name on it and my files are now in that folder rather then where they were before. Suggestions?
Hey there @wolfden, thanks for reaching out. Let’s see…
How are you accessing your Dropbox account? Online or through one of our apps?
Is it possible that you joined a Business team account while on the webinar?
It would be very helpful if you could send a screenshot or two, so I can see what you’re seeing. If you can show me your All Files page https://www.dropbox.com/home, it would be great. Please allow the image to show the entire page, but exclude in personal & private info from being visible.
Get back to me when you can, and we’ll go from there.