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Strange activity


Strange activity

New member | Level 2

My dropbox is not its normal self.  I was on a webinar all day and half way through I could not find the saved files.  Now, I have an extra "file" with my name on it and my files are now in that folder rather then where they were before.  Suggestions?



1 Reply 1

Re: Strange activity


Hey there @wolfden, thanks for reaching out. Let’s see…


How are you accessing your Dropbox account? Online or through one of our apps? 


Is it possible that you joined a Business team account while on the webinar? 


It would be very helpful if you could send a screenshot or two, so I can see what you’re seeing. If you can show me your All Files page, it would be great. Please allow the image to show the entire page, but exclude in personal & private info from being visible. 


Get back to me when you can, and we’ll go from there. 



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