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Sync in progress or Sync complete?

Sync in progress or Sync complete?

Anna R.5
Helpful | Level 6

I'm on a Mac, and in the finder 3 files show "Sync in progress" forever but the same files show Sync complete in the Dropbox menu. Why? Are they synced or not?Screenshot 2021-01-25 at 17.09.38.png

1 Accepted Solution

Accepted Solutions

Re: Sync in progress or Sync complete?

Daphne
Dropboxer
Hello @Anna R.5, I hope you're having a good start to your week!

If you haven't already, please restart your computer to see if that helps at all.

If the app still shows "syncing" after this, please let me know which version of the app you have installed, and the exact sync status of the app.

Looking forward to hearing back from you!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

3 Replies 3

Re: Sync in progress or Sync complete?

Daphne
Dropboxer
Hello @Anna R.5, I hope you're having a good start to your week!

If you haven't already, please restart your computer to see if that helps at all.

If the app still shows "syncing" after this, please let me know which version of the app you have installed, and the exact sync status of the app.

Looking forward to hearing back from you!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Sync in progress or Sync complete?

Anna R.5
Helpful | Level 6

Thank you Daphne. My Mac was turned off during the night and after starting it this morning the issue was solved 👍🏽😊🙏🏽.

Re: Sync in progress or Sync complete?

Daphne
Dropboxer
Thanks for the update, I'm glad to hear that @Anna R.5!

I'll be just a post away if you need anything else. 😀

Wishing you a great rest of your week!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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