Synching never stops, says updating for 5 days!

[TFCtenor1]

I have DropBox Plus (paid plan). Have had it for years. I had to re-attach to an existing DropBox folder on my second internal hard drive and, after uninstalling and re-installing DropBox and a little registry cleaning, DropBox is working fine...except it keeps synching constantly. My cooling fan is getting exhausted and my CPU runs at 100% with DropBox synching. The status in the task bar shows "Indexing nnn files (x minutes) and Uploading yyy files" where x, n and y jump all over the place and never go to zero. Rolling up the status pane in the task bar reads "Checking for Updates. Please hold while we make sure everything is up to date". I have uninstalled and rebooted and reinstalled a number of times.

I searched the knowledge base and didnt find a solution. I sent email to DropBox several days ago and no answer (but they did send an email asking how their suport was!) It wasn't.

Any ideas as how to fix this?

[Walter]

Hey peeps; thanks for your messages!

For anyone still affected by this, note that the development team has released a new beta version of the Dropbox desktop application that may resolve the issue you are experiencing.

Can you try installing it from this page and let us know if it helped improve matters? 

[riclewallen]

this page link: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-115-3-553/td-p/491097%C2%A0

returns error message:

[Walter]

Thanks for flagging this @riclewallen.

I amended the link and it should be working fine now. Could you give it another go now?

[alexonskiPGC]

I was having problems with Dropbox using 100% of my CPU for long periods of time (typically 7-40 minutes) whenever a sync occurred (e.g. upon restart, wake from sleep, after file saves).  I have my Dropbox folders in a nonstandard location in D:\Dropbox, and this problem has been getting increasingly worse over the past year.  I am running a 2013 windows 8.1 machine, so not the fastest by today's standards, but this probably makes the problem much more noticeable than for others with newer machines.

I originally found the suggestion to use the first two of the icacls commands suggested here by @TFCtenor1 (but not the third) in an older post from 2017 by @Jane here:

https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Constant-CPU-Usage-Windows-10-x64/m-p/...

I tried Jane's suggestion, even though it was not marked as an accepted solution, and to my amazement, the high CPU usage problem is now gone!  I have since run the third icacls command noted by TFCtenor1 above, just to be complete.

I suspect that my problem may have been related to the fact that my Dropbox folders are in an nonstandard location.  If you are having problems with Dropbox pegging your CPU for long periods of time and you have a nonstandard location for your Dropbox folders, you might want to give this a try.