cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Synchronization sticks

Synchronization sticks

New member | Level 2

Hello, greetings to all, we currently have a file synchronization problem that the synchronization is stuck so we must restart the application, is there any way to solve this without having to restart the application?

1 Reply 1

Re: Synchronization sticks

Dropboxer

Hi @Alfonso Pereira, thanks for messaging the Community!

 

Which device and OS are you using? Could you clarify on how the syncing is stuck, such as, are files being transferred during this process?

 

Do they appear on the site but not the computer, or vice versa, and is this for all users?

 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?