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Syncing Issues Cant find files

Syncing Issues Cant find files

TriniGirl
New member | Level 2

Am going to cry

I thought i was just backing up files then dropbox started "Syncing" and uploading all my files and now I can't find half of them or access them.

And things are on Dropbox and not on my desktop.

How can I find back my files and stop them from being in a cloud.

I just want the cloud as a back up not using my files dependent on internet connection???

7 Replies 7

Re: Syncing Issues Cant find files

startklar5
New member | Level 2

hi there, how did you solve it? i have files i cant see on my desktop and dono why

 

Re: Syncing Issues Cant find files

coscorella
New member | Level 2

I have similar problems, when I want to restore some of my deleting files. I click on the button "Restore", but all files are still "deleted". I don't know why. Dropbox has to have some big error.

Re: Syncing Issues Cant find files

Walter
Dropboxer

Hey there peeps, sorry for the late reply and thanks for posting on our Community!

 

Are you still having issues with this?

 

If so, please provide some additional details so that we can assist further.

 

Thanks so much!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Syncing Issues Cant find files

TriniGirl
New member | Level 2

Yup Lots.

Dropbox explained this as a backup but it seems like am working off the dropbox file constantly.

Also I keep clicking on certain files to open them and its saying link is missing and I opened them two days ago prior to drop supposedly "helping" me.

I also saw a note saying right click on the file to say on desktop only but can't find that option at all.

I feel sort of mislead by dropbox at this moment. 

Re: Syncing Issues Cant find files

TriniGirl
New member | Level 2

nope

Re: Syncing Issues Cant find files

TriniGirl
New member | Level 2

its causing me more of a head ache than a help. I am quite nervous about loosing my files now. 

Re: Syncing Issues Cant find files

Walter
Dropboxer
Have you tried disabling the computer backup feature as outlined in this Help Center article then @TriniGirl?

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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