Syncing Issues Cant find files

[TriniGirl]

Am going to cry

I thought i was just backing up files then dropbox started "Syncing" and uploading all my files and now I can't find half of them or access them.

And things are on Dropbox and not on my desktop.

How can I find back my files and stop them from being in a cloud.

I just want the cloud as a back up not using my files dependent on internet connection???

[startklar5]

hi there, how did you solve it? i have files i cant see on my desktop and dono why

[coscorella]

I have similar problems, when I want to restore some of my deleting files. I click on the button "Restore", but all files are still "deleted". I don't know why. Dropbox has to have some big error.

[Walter]

Hey there peeps, sorry for the late reply and thanks for posting on our Community!

Are you still having issues with this?

If so, please provide some additional details so that we can assist further.

Thanks so much!

[TriniGirl]

Yup Lots.

Dropbox explained this as a backup but it seems like am working off the dropbox file constantly.

Also I keep clicking on certain files to open them and its saying link is missing and I opened them two days ago prior to drop supposedly "helping" me.

I also saw a note saying right click on the file to say on desktop only but can't find that option at all.

I feel sort of mislead by dropbox at this moment. 

[TriniGirl]

nope

[TriniGirl]

its causing me more of a head ache than a help. I am quite nervous about loosing my files now. 

[Walter]

Have you tried disabling the computer backup feature as outlined in this Help Center article then @TriniGirl?