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Re: Syncing Issues

Syncing Issues

chynadavis
New member | Level 2

Hello,

I am having issues with files being uploaded to the Dropbox website but not showing up in the File Explorer App. My team uses shared folders, and one of the members has been uploading files via the Dropbox website not all of the files are showing up under the Dropbox folder in File Explorer. Please advise.

1 Reply 1

Re: Syncing Issues

Vicker
Super User

Hi, @chynadavis ,

 

One spot you may want to check out is to "Selective Sync" preferences. For details, please check out the official documentation here.

 

How to use selective sync

https://help.dropbox.com/installs-integrations/sync-uploads/selective-sync-overview

 

Cheers
Vicker

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