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Syncing with my phone

Syncing with my phone

Explorer | Level 3

My Android phone is not syncing with my computer. I have made several changes to files but my phone is still showing the old versions.

3 Replies 3

Re: Syncing with my phone

Dropboxer

Hi @Mckinneyzoo, thanks for joining the Community!

 

Generally, to see the changes in files, you need to preview the file on your Android device for the latest version to sync from the site. Is it definitely the same Dropbox account it's linked to on both the desktop and mobile app?

 

This will help me assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Syncing with my phone

Explorer | Level 3
Yes, it is the same one. I have been using it a couple of years.

Re: Syncing with my phone

Dropboxer

Thanks for confirming @Mckinneyzoo!

 

If you check your Dropbox account online, do you see the changes to the files made on the computer?

 

This will help us narrow down where the issue is occurring.


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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