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Tech Support

Tech Support

JD544
New member | Level 2

Your automated tech support really sucks.  Put a phone number or at least a way to chat with a live human being.  I pay for 2T of space and I can't upload a video that is 73-1/2 minutes long.  When I try to share it to another computer, it will only play 60 minutes.  None of your automated $%&^%*% works to solve this problem.  Please have techs to to ask questions of.

1 Reply 1

Re: Tech Support

Mark
Super User II

See here about the 60 min play back: https://help.dropbox.com/installs-integrations/photos/video-length

 

In terms of support live chat etc. is available at https://www.dropbox.com/plans 


 


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