The Requested Operation Couldn’t Be Completed - Dragging & Dropping iPad Files

[Kirky29]

Dragging and dropping error using the stock files app on iPad OS (13 latest) with the latest version of Dropbox installed. 

Each time I try to drag and drop a file using the files app I'm greeted with an error message: The requested operation couldn't be completed because the feature is not supported.

Any ideas to fix it? Or is it just another Dropbox issue that won't ever get addressed like the missing favourites bug?

Note, dragging and dropping works flawlessly using Google Drive, One Drive, iCloud etc. I've tried removing and redownloaded Dropbox etc. 

[Kay V.]

Hi Daphne,

I'm using the latest version of the Dropbox App, so 190.2.2.

Thanks for your effort and best of luck!

Kay

[Kay V.]

Btw: This issue has been around for awhile:

https://www.dropboxforum.com/t5/Dropbox-files-folders/The-Requested-Operation-Couldn-t-Be-Completed-...

[Daphne]

Thanks for the info @Kay V.!

Can you just clarify for me, does this error occur only when trying to drag and drop the file? Or do you get the same error when you select the file and choose the move option there?

[Willeverywhere]

Hi Jay,

I prefer to use the Files app because I can open multiple windows, I can do a right click, it is good integrated with iOS. I need two windows because I want to see my documents when I rename them, also I need two windows because I can drag-n-drop and move my files with no efforts between two folders, the move option is not really a good solution for me.

I found an alternative solution, I’m using the PDFExpert app that integrates really well with Dropbox, it not the purpose of this app but I’m using it as a file manager and it is working good for my need, they allow me to use multiple windows and drag and drop, etc.

I would definitely prefer to use your app or the Files app instead of a third party app.

Thank you for your answers

[Kay V.]

The error occurs on both occasions.

[Daphne]

Thanks for that @Kay V..

Could you just try disabling and then enabling Dropbox as a location within the Files app?

To do this, open up the Files app and tap the "..." option in the top right and choose "Edit". From here, try toggling off and on the Dropbox option.

[Willeverywhere]

Hi Daphne,

I just followed your instructions of disabling/re-enabling Dropbox on the Files app, and I’m still getting this error.

[Kay V.]

---

@Daphne wrote:

Thanks for that @Kay V..

Could you just try disabling and then enabling Dropbox as a location within the Files app?

To do this, open up the Files app and tap the "..." option in the top right and choose "Edit". From here, try toggling off and on the Dropbox option.

---

I tried it and it didn't work either, sorry.

[Daphne]

Thank you both @Kay V. and @Willeverywhere for your updates and sticking with me so far!

I'm still looking into this on my side and I'll keep you updated with my findings here.

In the meantime, the workaround I can suggest for now would be what I outlined previously here. Thanks for sharing your workaround for this too @Willeverywhere, perhaps if you're using the same app @Kay V. you can try this out.

If there's anything else I can help with at the moment, please feel free to just give me a nudge here.

Hope you have a lovely weekend ahead - thanks!

[Martin_Zan]

I'd just like to say I am also having this issue. Please fix this!