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The following files are not supported by Dropbox and cannot be uploaded: .DS_Store

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The following files are not supported by Dropbox and cannot be uploaded: .DS_Store

New member | Level 2

I just upgraded to pro and was so excited to start dumping my files but was immediately met with an error: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store

 

Some are psd files but none of them have that file name. I'm a designer/photographer so want to have access to all my effects, fonts and tools through dropbox. This was one of the main reasons I upgraded.

 

Here is a grab of the first one I tried: Screen Shot 2020-11-17 at 6.16.33 PM.png

4 Replies 4
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Re: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store

Super User II

@lorelei2 wrote:

I just upgraded to pro and was so excited to start dumping my files but was immediately met with an error: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store


PSD and PDF files are supported and sync just fine. The error you received is specifically for the (usually hidden) .DS_Store system files that are created on Mac systems. You must have some of those files within your Dropbox folder.

 

 

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Re: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store

New member | Level 2

There are no files with that extension name anywhere. From my research it says removing them can be done with a command line but is only for advances users... "The method described below will delete every single DS_Store file from a Mac OS X volume. As usual with the command line, it is for advanced users only, it is critical that you enter the syntax exactly as written otherwise you could delete other files. Backup your Mac before running these type of commands."

 

The files are simply stock purchases of effects and psd's that's all. I find it really odd there is such contrary information and I am finding no easy solution.

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Re: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store

Dropboxer

I'm sorry to jump in here, but have you enabled the hidden files to show on your computer @lorelei2?



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store

New member | Level 2

I read the article and maybe possibly it has to do with being in a number of other business teams. Suddenly another dropbox icon did show up. Since I just upgraded I only have a small number of old files on DropBox. My other teams removed me temporarily so I don't mess up their files. I will probably just purge it entirely and maybe even reinstall and start from scratch rather than continue to troubleshoot. I'm on a deadline though so will try again in a few days. I'll post if it works. Thanks so much for the article.

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