cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: There are no green checkmarks on any files in my dropbox folder.

There are no green checkmarks on any files in my dropbox folder.

Iainmcc
Helpful | Level 6
Go to solution

This is a Windows 10 machine.

 

I have tried quitting and restarting the dropbox app.

 

I have tried uninstalling and reinstalling the app.

 

I am viewing the correct folder -- I clicked the folder icon on the dropbox app.

 

My other machine, a laptop with Win 11 on it shows the green checkmarks properly.

 

It would be nice to have these checkmarks so I can see at a glance if a file is synced or not, rather than opening the app and hunting through the sync history.

 

11 Replies 11

Iainmcc
Helpful | Level 6
Go to solution

Thanks, @Walter,

 

That did it! I was reminded that this happened when I moved my Windows installation from HDD to SDD. I used Acronis (a free 5-year license came with the SDD). In the registry, I found that Acronis had put its own entries in there, so I had Onedrive (7), Acronis (4), then Dropbox.

 

So I renamed things so that Dropbox's 10 entries come first, restarted Explorer and the Dropbox app, and the overlays came back.

 

Thank you very much, guys, for all your help.

Walter
Dropbox Staff
Go to solution

Thanks for keeping us in the loop @Iainmcc - we're glad to hear it's sorted now.

 

See you around the Community and have a lovely weekend ahead!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?