cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our users can answer all of your questions on files and folders. Join a discussion or start your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

There was an error downloading your file

Helpful | Level 5

I cannot download .zip shared file neither after clearing the cache nor downloading it from incognito mode. I got this message "there was an error downloading your file".

1 Accepted Solution

Accepted Solutions

Re: There was an error downloading your file

Helpful | Level 5

Yes, it does not work.
The workaround that worked for me is downloading the dropbox application on my laptop and synchronizing all the files from my account 


@Rich wrote:

Have you tried another browser?


 

View solution in original post

2 Replies 2
Highlighted

Re: There was an error downloading your file

Super User II
Super User II

Have you tried another browser?

Re: There was an error downloading your file

Helpful | Level 5

Yes, it does not work.
The workaround that worked for me is downloading the dropbox application on my laptop and synchronizing all the files from my account 


@Rich wrote:

Have you tried another browser?


 

View solution in original post

Polls
Do you know how to organize your files and folders?
We have created a guide on folder best practice, so you can get organized now check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Need more support?