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Transfer disapointment

Transfer disapointment

Dany100
New member | Level 2

Hi,

I just made a transfer via Dropbox from my old pc to my new pc. Suggested by microsoft it took hours, with thousands of files.

Surprise when I open the dropbox account afterwards: only a tiny amount of my files are actually available. I wonder what went wrong?

Are they available somewhere else? Should I restart with dropbox move or just use another way of transfer?

Thanks for your advice.

Dany100

1 Reply 1

Re: Transfer disapointment

Rich
Super User II

@Dany100 wrote:

Surprise when I open the dropbox account afterwards: only a tiny amount of my files are actually available. I wonder what went wrong?


How did you use Dropbox to do this? Did you install the Dropbox desktop application on both computers? If so, did you wait for Dropbox on the old PC to finishing syncing the files to your account and say that it was up to date, after you moved them into the Dropbox folder? When you sign in to your account on the Dropbox website, can you see all your files?

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