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Transferring the folders from the Business to Dropbox Professional

Transferring the folders from the Business to Dropbox Professional

Hamilton649
New member | Level 2

I recently downgraded from a Business Account to Dropbox Professional and need help transferring the folders from the Business to Dropbox Professional account. I had two other team members that are no longer with the company and I would like all of their files on my account. I am the admin.

 

Appreciate the help. In addition to the above I will be moving to a new computer asap and want to avoid transferring all of the files.

7 Replies 7

Re: Transferring the folders from the Business to Dropbox Professional

Walter
Dropboxer
Hello @Hamilton649; welcome to our Community and thanks for using Dropbox!

In this case, as you're now the admin of a free team, I'd suggest deleting the team as this Help Center article outlines. 

This would turn your account and the team's member accounts into individual ones. From there, you'll be able to upgrade your own account to the Professional plan as desired without the need of transferring any files or folders. 

I hope this helps!
 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Transferring the folders from the Business to Dropbox Professional

phidelt
Explorer | Level 3

When I close down the team is there a way to move their individual accounts to my professional account? I would like all of the data under my professional account instead of having to login individually to access their information.

 

 

Re: Transferring the folders from the Business to Dropbox Professional

Daphne
Dropboxer
Thanks for joining us here @phidelt!

There's a few options you could use here to do this.

You could share all the data to your account before downgrading, and transfer the ownership of the shared data to your account.

Another way would be to choose to delete each member account from the team (before downgrading), and choose to transfer the files to your account during that process, as outlined here.

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Transferring the folders from the Business to Dropbox Professional

phidelt
Explorer | Level 3

Any suggustions if I have already downgraded?

Re: Transferring the folders from the Business to Dropbox Professional

Daphne
Dropboxer
In that case @phidelt, the best option would be to share the data from each of the accounts to yours and transferring over ownership of the files.

This would require access to each of the accounts that you want to transfer the data from, in order to share the content.

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Transferring the folders from the Business to Dropbox Professional

phidelt
Explorer | Level 3

I do have access. I will try that today.

 

Thank you

 

Re: Transferring the folders from the Business to Dropbox Professional

Daphne
Dropboxer
Glad to hear that @phidelt, keep me posted with any questions!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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