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Trouble opening .avi files

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Trouble opening .avi files

New member | Level 2

Hi, I am a first time Dropbox user and I am trying to open some .avi files my friend has put in Dropbox. The files will not open & I get the message ".avi files are supported but something went wrong" Can anyone help?

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Re: Trouble opening .avi files

Dropboxer

Hi @Peter 001, thanks for joining the Community!

 

Sorry to hear about this. Could you check if the avi file previews normally when you download it to the computer? 

 

Does the file match the requirements needed on this page to preview on the site?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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