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Trying to download 40gb file from dropbox. The download stops suddenly

Trying to download 40gb file from dropbox. The download stops suddenly

JFilm
New member | Level 2

Hello. I'm trying to download a 40gb 4k video file. Every time I download it stops at around the 27gb mark. When I check the file, it's not downloaded fully.

 

I tried downloading on on safari but an error occurs. I tried clearing my cache and downloading on incognito mode and the same thing happened.

 

What should I do?

1 Reply 1

Re: Trying to download 40gb file from dropbox. The download stops suddenly

Lusil
Dropboxer
Hi @JFilm, let's see what we can do on this together. 

Are you trying to download the file by itself or the whole folder that it is in?

What error message do you get when you try to download it? If you could send me a screenshot of it, that would be super helpful. 

Give me a shout whenever you have a moment to check this out, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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