Trying to share a doc, but the drop down menu isn't working?

[dolphinhotel]

We are trying to share an Excel spreadsheet through Dropbox, but the drop down menu is not working for anyone. Thoughts? 

[Mark]

Where is this dolphinhotel?

If its on a computer have you checked Dropbox is running? It should be showing on the status or task bar

[dolphinhotel]

It's working just fine. In the shared document, no one can access the drop down menu. It is in the original document, but not as a shared document. 

[Mark]

Again though - where?

Website? Computer? Remember we cannot see whats happening on your computer, you need to tell us

Can you post some screen grabs?

[Lusil]

Hi @dolphinhotel, thanks for posting your question on the Forum and welcome aboard. I just wanted to follow up on the matter here. 

Have you been able to check back with what @Mark mentioned? If you’re still having some trouble with this, could you additionally clarify if you’re trying to see the sharing drop down menu to complete this action via https/www.dropbox.com or are you referring to a different one?

Furthermore, could you try switching browsers & see if that resolves your concern? Try also using incognito/private browsing mode, & make sure that you’re not running any extensions.

Do keep us updated on the matter here and we’ll make sure to get back to you as soon as possible. In the mean time, have a wonderful day ahead!

[Joichi]

Hello. Not sure if you solved this problem but wanted to share my solution to a similar problem.

Problem:

A Excel file on my Dropbox (saved on cloud and not local) which was shared and the drop-down menu in data validation function kept disappearing when saved and reopening.

Solution:

The drop-down menu was referencing (sauce) from a different sheet and that's seeme to be the problem. Once I changed it to refercning it within the same sheet, the drop-down menu stayed even after closing the file and reopening it.

I hope this helps.