Two-Step Verification

t-arbuckle · ‎08-18-2021

What options are available to access a company's Dropbox account that was administered by a former employee who set up two-step verification through their personal phone and is now unwilling to hand over the credentials?

Mark · ‎08-18-2021

If you have the Business Plan you can remove the 2FA set up via the Business Control panel.

If not I'm afraid there isnt anything you can do via Dropbox and you'd need to start legal proceedings.

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Mark · ‎08-18-2021

If you have the Business Plan you can remove the 2FA set up via the Business Control panel.

If not I'm afraid there isnt anything you can do via Dropbox and you'd need to start legal proceedings.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

t-arbuckle · ‎08-18-2021

Thanks, Mark.

Two-Step Verification

Two-Step Verification

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