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Two audio files are playing at the same time iOS

Two audio files are playing at the same time iOS

Yuriska
Explorer | Level 4
When I play an audio track in one of my folders and then move it into a different folder and then go into different folder to play different track both of the tracks will be playing at the same time so I can hear both audios overlapping. So I have to press pause inside the Dropbox app to stop one of the tracks playing then go to iPhone slide down menu and press pause in the audio control tab to stop the second one. Anyone has similar issue? It’s probably a bug. Thank you
3 Replies 3

Re: Two audio files are playing at the same time iOS

Jay
Dropboxer
Hi @Yuriska, thanks for contacting us!

I'd recommend getting in contact with the support team directly on this matter, so that they can investigate this behavior further.

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Two audio files are playing at the same time iOS

Yuriska
Explorer | Level 4

Re: Two audio files are playing at the same time iOS

Jay
Dropboxer
Thanks for that, I've gone ahead and prioritized the ticket to expedite matters on your behalf.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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