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Re: Two-step verification

Two-step verification

MB M
Explorer | Level 3

Hi,
I have two Dropbox accounts, for one of them I don’t receive any codes on email address, for the other I don’t have access to the mail which the verification codes are send, how I can recover my accounts?
I don’t have any backup codes/email address/phone number for non of my accounts.
Please help me to disable the two-step verification for these accounts to be able to recover all the data.

Thank you in advance!
Best,

1 Reply 1

Re: Two-step verification

Rich
Super User II

@MB M wrote:
I don’t have any backup codes/email address/phone number for non of my accounts.
Please help me to disable the two-step verification for these accounts to be able to recover all the data.

If you don't have your emergency backup codes for the accounts, it won't be possible to gain access to them or disable two-step verification.

 

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