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Dropbox down? 'Sorry for this little hiccup'

Unable to Access Dropbox

grndvl1
Helpful | Level 6
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I can sign in and when I do I get this odd error page and I can do no more and I tried in both Chrome and Firefox and the same thing.  And I refresh and same page and now I can't log out or do anything

 

Dropbox.PNG

54 Replies 54

tacoteusday22
New member | Level 2
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just trying to access my home page, but getting this message "Oh hello. Sorry for this little hiccup." "please refresh... nothing works!!

ravenmb
Explorer | Level 4
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Hello!

I can't seem to access my Dropbox.  Once logged in, I immediately get an error message with a psychedelic looking sheep smoking some kind of groovy looking present with the error message "Oh hello.  Sorry for this little hiccup.  Try refreshing your page " 

 

See the attached image.

 

I've tried clearing my history and cache in Chrome.  No dice.  Tried Safari.  No dice.  Tried another computer... ditto.  

 

Any ideas?  Screen Shot 2020-04-02 at 10.22.36 PM.png

gringostar
New member | Level 2
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I don't mind when things don't work but if one checks their status page it says, "All systems go" WTF???  Are they all asleep?  Hello???

rfred
Explorer | Level 4
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Same.

Files I upload by dragging to my local dropbox folder get uploaded and downloaded fine, it is just using the web page that is not working. I can use the desktop ap to "view on dropbox.com" but I cannot "Open dropbox.com" from the desktop app.

This issue showed up witnin the last two hours for me. I am working, things were fine a couple hours ago when I used it, and now it is a no go. Nothing changed on my end except I have created some new files for my client and now both of us cant use the web page.

 

This must be a dropbox issue.

EllenE1
Explorer | Level 4
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No. They seem to only work from 9to5 US Eastern time

Euphoniac
New member | Level 2
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Screen Shot 2020-04-02 at 4.20.59 PM.png

maxput
New member | Level 2
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Same thing here.

htennekyeo
Explorer | Level 3
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Hello there, I have a dropbox basic account.

 

Recently I was doing some housekeeping for my dropbox account (Chrome Browser) and deleted a couple of folders/shared folders.

After which I got the "Oh hello. Sorry for this little hiccup." error message.

Pressing the "Try refreshing your page" link doesn't seem to clear the error.

 

I've tried the following troubleshooting steps

  • Checked dropbox operational status - All Systems Operational
  • Access dropbox account using various internet browser (Chrome/Edge/Explorer) - Get hiccup error message
  • Access dropbox account in incognito mode - Get hiccup error message
  • Access dropbox account using Safari on my iPhone - Get hiccup error message
  • Access dropbox account via the dropbox App on my iPhone - OK (Able to access/download files)

Please help me take a look!

Thank you.

winterland
New member | Level 2
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Screen Shot 2020-04-02 at 9.19.02 PM.png

Will M.1
Helpful | Level 5
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It is back now. 

 

Need more support?