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Unable to create a link to share.

Unable to create a link to share.

New member | Level 2

Hello, I’m currently trying to create and share a link to a fold, but when I click create link I have an error message pop up.

The message says:

Couldn’t crate a shared link

Something went wrong, and we weren’t able to create a shared link.

Any ideas on how I can resolve this would be appreciated.

Thanks

1 Reply 1

Re: Unable to create a link to share.

Dropboxer

I'm sorry to hear you're having trouble with this @Miss S, let's see what we can do!

 

Can you try using an incognito window to see if you can create a link from there?

 

If not, please try using a different web browser altogether, and clearing your browser cache if the issue persists.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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