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Unable to move a PDF in a Dropbox folder to a different Dropbox folder

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Unable to move a PDF in a Dropbox folder to a different Dropbox folder

Explorer | Level 3

I am unable to move a PDF file from one shared folder to another shared folder.

 

When selecting the file/move option within Dropbox - I am only presented with a list of target folder names that I personally created within Dropbox.  All other shared folders (created by other co-workers) within Dropbox are not listed in the target folder pick-list.

How can I move files from ANY folder to ANY OTHER folder?  Including source/target folders created by others on my team?

 

Thanks.

3 Replies 3
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Re: Unable to move a PDF in a Dropbox folder to a different Dropbox folder

Dropboxer

Hi @gladd; welcome to the Dropbox Community!

 

I'll be glad to look into this for you, but since I'll be needing account specific information, I'll have to reach out to the email address that's connected to your profile here so we can investigate further. Is this OK with you? 

 

Let me know here when you get the chance and we'll take it from there. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Unable to move a PDF in a Dropbox folder to a different Dropbox folder

Explorer | Level 4

Walter, why is this so difficult and specific? I, too, want to move a file to an unlisted file I use ALL THE TIME. How can I do this?

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Re: Unable to move a PDF in a Dropbox folder to a different Dropbox folder

Dropboxer

Hi there @dlcmc; thanks for joining the discussion here.

 

Just to make sure we're on the same page, can you clarify if you're using the desktop app to do this or if you're on the website when trying to move the file you mentioned?

 

If you get any specific errors, I'd appreciate a screenshot so that I can have a better look into this. 

 

Thanks! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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