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Unable to move files in Dropbox UWP app for Mobile

Helpful | Level 6
In Dropbox app for Windows 10 mobile which is named as Dropbox for S mode, I can't move any file to anywhere because when I select a file and click move the app will crash, all other functions are working correctly and I enjoy this app.
Pls fix this bug
3 Replies 3
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Re: Unable to move files in Dropbox UWP app for Mobile

Dropboxer
Dropboxer

Hi @Lasitha - how are you today?

I'm sorry to hear you're having issues with the Dropbox for S mode for Windows 10 machines.

As we haven't had any similar reports lately, could you try re-installing the app and let me know if you're still noticing the same behavior?

If you do, would it be OK if I reached out via your Dropbox email address to have a further look into this internally? 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Unable to move files in Dropbox UWP app for Mobile

Helpful | Level 6
I checked reinstalling before and done it right now too but still same issue, it hang a little while like 2 seconds when click move and then crash.
This is Windows 10 mobile os and the device is Lumia 950 xl
Highlighted

Re: Unable to move files in Dropbox UWP app for Mobile

Dropboxer
Dropboxer

Thanks for the additional information and quick follow up @Lasitha - I appreciate it.

As I wanted to have a better look into the matter at hand, I found your existing ticket on our system and got back to you through that.

Whenever you get the chance, please take a look at your inbox and we'll take it from there. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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