cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to open in Microsoft Word

Unable to open in Microsoft Word

New member | Level 2

Hello! I am trying to open a Microsoft Word document, but it only opens in Google Docs. I won't allow me to open in Word. Can you please help?

1 Reply 1

Re: Unable to open in Microsoft Word

Dropboxer

Hi @LaurenM, thanks for posting today!

 

I'm sorry to hear about this. Are you referring to editing on the Dropbox site?

 

If so, could you try changing the default provider for editing docx files to 'Word for the web' using this page on your account?

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?