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Unable to see the uploaded files from other devices

Unable to see the uploaded files from other devices

chrisbbeattie
New member | Level 2

I have uploaded files to dropbox from my home computer but are unable to see the files from any other device.  Has worked fine in the past.  I'm not doing anything different, but recent files don't show up when i login from somewhere else any more...  Any help would be great thanks.  Tried Dropbox help, but just get lost!  thanks.

3 Replies 3

Re: Unable to see the uploaded files from other devices

Lusil
Dropboxer
Hello @chrisbbeattie, I'd be happy to look into this with you!

It sounds like the desktop app might not be running and/or syncing. 

Check if you can find the Dropbox icon next to your computer's clock. 

If it's not there, it means that it's not running and you'll have to relaunch it from your applications menu. 

Give me a shout whenever you have any updates for me, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Unable to see the uploaded files from other devices

chrisbbeattie
New member | Level 2

Thanks Lusil

 

Had a look at the icon - appeared to be paused so i unpaused it.  Seems to be working again.  Thanks. Chris

Re: Unable to see the uploaded files from other devices

Lusil
Dropboxer
Awesome work, @chrisbbeattie!

If anything else comes up in the future, you know where to find us. 

In the meantime, I hope you have a great day ahead of you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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