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I uploaded a pdf to dropbox to share with people. I created a link and sent the link to multiple people to view the file. However it seems like many people cannot open the link. All the settings are correct. How can I fix this?
JayCommunity Moderator @ Dropboxdropbox.com/support
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Both android and iphone are having trouble. But some iphones have no problem viewing it.
One person got a message saying it's an invalid format.
If this persists after clearing their browsers' cache and/or on other browsers as well, could you send us a screenshot of the exact error they get, Michelle?
WalterCommunity Moderator @ Dropboxdropbox.com/support
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