Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
A week ago I received a pop-up FROM DROPBOX asking if I wanted to include my Dell computer in my "devices." Ignorantly, I must have replied "yes," with no clue what havoc this would wreak on me. When I opened my computer the next day, Dropbox had MOVED my largest and most frequently used folders from my Documents directory and deposited them into a NEW DOCUMENTS DIRECTORY in C/users/me. Thank god I found them but it meant that I spent a whole day and a half MOVING those files back to the proper directory last Friday. I only have the free Dropbox account and it is totally full so I have no idea how or why Dropbox would be doing this. Once I get this fixed I will need help quitting this Dropbox account so that my computer is back to the way it was. My wife has a paid-for DROPBOX account that, should I ever need Dropbox again, we will use, instead. Thank you to anyone who can help.
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi Daphne,
Thanks so much for responding to me. I was unaware that Dropbox has a back-up function. I thought it only offered a file transfer functionality.
I assume that what you suggested is probably what may have happened though the actual thing that I experienced on February 11th (i.e., the moving of files to different locations on my hard drive) seems quite odd and inconsistent with what I would expect a Back-Up procedure to be doing. Thankfully, it has not recurred so far.
Yes, what shows up are the "Desktop," the "Documents," and the" Downloads" folders, each having the half-filled green bubble indicating some but not all of each of them are synced on Dropbox. When I drill down on "Documents" all of my first-level directories appear there with half-filled green bubbles, also.
I didn't intend to start this process so what I what I want to do now is to remove my computer (My PC (DELLdesktop) from the back-up function so that Dropbox doesn't keep trying to back up my files. I already pay Carbonite to do this for me!
Thank you for any help and advice you can give me!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!